Return Policy

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Design Services

Phroxxenuiphox provides custom clothing and accessories design services, including concept development and technical sketches. As these are custom design services tailored to your specific requirements, all sales are final once design work has commenced.

Return Period

Due to the custom nature of our design services, returns are not applicable in the traditional sense. However, we offer revision periods and cancellation options as outlined below:

• Cancellation requests must be made within 48 hours of project initiation to be eligible for a full refund
• Revision requests for completed design work must be submitted within 14 days of final delivery
• Refund requests for unsatisfactory services must be submitted within 30 days of project completion

Return Conditions

Since we provide digital design services, traditional returns do not apply. However, the following conditions apply to cancellations and refunds:

• If design work has not yet commenced, full refunds are available
• If design work has partially commenced, refunds will be prorated based on work completed
• Once design work is completed and delivered, refunds are evaluated on a case-by-case basis
• If delivered work does not meet agreed-upon specifications, we will work to resolve the issue or provide appropriate compensation

Return Shipping Costs

As we provide digital design services delivered electronically, there are no physical products to return and therefore no return shipping costs apply. All design deliverables are provided in digital format via email or secure file transfer.

Return Process

To request a cancellation or refund:

1. Contact us via email at inquiryY3mxs9K1m or phone at +1 (208) 322-3511
2. Provide your project details, order number, and reason for cancellation or refund request
3. We will review your request and respond within 5 business days
4. If approved, we will process your refund within 10 business days using the original payment method

Non-Returnable Items

The following are not eligible for return or refund:

• Completed and delivered design work that meets agreed-upon specifications
• Custom design work that has been approved by the client
• Consultation time and design development hours already expended
• Work completed based on client-requested changes or revisions

General Legal Requirements

This return policy complies with applicable consumer protection laws. Your rights as a consumer may vary depending on your jurisdiction:

• You have the right to receive services as described and of satisfactory quality
• You may have statutory cancellation rights depending on your location and the nature of the service
• If you are not satisfied with our resolution, you may have the right to pursue dispute resolution through appropriate channels
• This policy does not affect your statutory rights as a consumer

Revision Policy

We understand that design is an iterative process. We offer reasonable revisions to design concepts and sketches as part of our standard service. The number of revisions included will be specified in your service agreement.

Order Cancellation Policy

You may cancel your design project order under the following conditions:

• Cancellation before design work commences: Full refund available
• Cancellation within 48 hours of project initiation: Full refund available, minus any consultation fees
• Cancellation after design work has commenced: Refund will be prorated based on work completed and time invested
• Cancellation after work is completed: Not eligible for cancellation, but may be eligible for refund consideration if work does not meet specifications

To cancel an order, contact us immediately via email or phone. Cancellation terms will be outlined in your specific service agreement. Work completed up to the cancellation date may be subject to charges based on the time and resources invested.

Cancellation

If you need to cancel a design project, please contact us as soon as possible. Cancellation terms will be outlined in your specific service agreement. Work completed up to the cancellation date may be subject to charges.

Refund Procedure

Our refund procedure is as follows:

1. Submit a written refund request via email to inquiryY3mxs9K1m with your order details and reason for the refund
2. We will review your request within 5 business days and may request additional information
3. We will notify you of our decision regarding your refund request
4. If approved, refunds will be processed within 10 business days to your original payment method
5. You will receive confirmation once the refund has been processed

Please note that it may take additional time for the refund to appear in your account depending on your payment provider or financial institution.

Refund Policy

Due to the custom nature of our design services, refunds are handled on a case-by-case basis. If you are not satisfied with our services, please contact us to discuss your concerns. We are committed to working with you to resolve any issues.

Digital Deliverables

All design concepts, sketches, and technical drawings are delivered in digital format. Once delivered, these files become the property of the client as specified in the service agreement. We recommend keeping backup copies of all delivered files.

Contact Us

If you have questions about our return policy or need to discuss a specific situation, please contact us at:

Email: inquiryY3mxs9K1m
Phone: +1 (208) 322-3511
Address: 5250 Fairview Ave, Boise, ID 83706, United States